is it possible to change an application’s scope?

Kri · ‎01-23-2025

I trying to find out the Correct answer because I can see two different answer for the question

is it possible to change an application’s scope?

When I checked this in google it says its possible to change but when I checked this in Udemy it says its not possible

Dr Atul G- LNG · ‎01-23-2025

No, we cant change the application scope

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Robbie · ‎01-23-2025

Hi @Kri,

Whilst components or related records such as an SLA deinfition's scope can be easily updated, for an application itself - you cannot change the scope without a lot of 'workarounds and manipulation'.

As far as a CAD exam, and best practice advice - the answer is 'No'.

But rather than simply going with a response on the community, let's explore and understand the why and what scope is and the concept.

Scope uniquely identifies every application file, not just within a single ServiceNow instance, but in every instance around the world. Why is this important?

Scope protects an application, its files, and its data from conflicts with other applications.
Scope determines which parts of an application are available for use by other applications in ServiceNow.
Scope allows developers to configure which parts of their application can be acted on by other applications.
Scope prevents work done in the main ServiceNow browser window (not in Studio) from becoming part of an application's files.

Source: https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.

  Thanks, Robbie

View solution in original post

Dr Atul G- LNG · ‎01-23-2025

Hi @Kri

Practically no, it is look a workaround like export and then import.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Kri · ‎01-23-2025

What answer can I choose as I see this question asked in CAD exam

Dr Atul G- LNG · ‎01-23-2025

No, we cant change the application scope

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Rajesh Chopade1 · ‎01-23-2025

hi @Kri

Unfortunately, It is not possible, and You have to build everything from scratch.( SN recommended way)

But there's a workaround:

Migrate scoped app from developer instance to company instance

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

Rajesh