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is it possible to change an application’s scope?

Kri
Kilo Sage

I trying to find out the Correct answer because I can see two different answer for the question 

is it possible to change an application’s scope? 

When I checked this in google it says its possible to change but when I checked this in Udemy it says its not possible

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2 ACCEPTED SOLUTIONS

No, we cant change the application scope 

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Dr. Atul G. - Learn N Grow Together
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View solution in original post

Robbie
Kilo Patron
Kilo Patron

Hi @Kri,

 

Whilst components or related records such as an SLA deinfition's scope can be easily updated, for an application itself - you cannot change the scope without a lot of 'workarounds and manipulation'.

As far as a CAD exam, and best practice advice - the answer is 'No'.

 

But rather than simply going with a response on the community, let's explore and understand the why and what scope is and the concept.

 

Scope uniquely identifies every application file, not just within a single ServiceNow instance, but in every instance around the world. Why is this important?

  • Scope protects an application, its files, and its data from conflicts with other applications.
  • Scope determines which parts of an application are available for use by other applications in ServiceNow.
  • Scope allows developers to configure which parts of their application can be acted on by other applications.
  • Scope prevents work done in the main ServiceNow browser window (not in Studio) from becoming part of an application's files.

Source: https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie

View solution in original post

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@Kri 

Please give the exact question which was asked

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

 

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Robbie
Kilo Patron
Kilo Patron

Hi @Kri,

 

Whilst components or related records such as an SLA deinfition's scope can be easily updated, for an application itself - you cannot change the scope without a lot of 'workarounds and manipulation'.

As far as a CAD exam, and best practice advice - the answer is 'No'.

 

But rather than simply going with a response on the community, let's explore and understand the why and what scope is and the concept.

 

Scope uniquely identifies every application file, not just within a single ServiceNow instance, but in every instance around the world. Why is this important?

  • Scope protects an application, its files, and its data from conflicts with other applications.
  • Scope determines which parts of an application are available for use by other applications in ServiceNow.
  • Scope allows developers to configure which parts of their application can be acted on by other applications.
  • Scope prevents work done in the main ServiceNow browser window (not in Studio) from becoming part of an application's files.

Source: https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_le...

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie

shalinising
Tera Contributor

This is a tricky question. You can change scope from application picker on the header to go to the application scope you want to work on. But you cannot change the scope of the application itself once it is created.

 

The question is can you change application's scope: -Nooooooooooooo.

Like if you find the response helpful.