Is it Possible to Customize the buttons on the Ticket Form(ticket) and Ticket Form for case(csm_ticket) on Service Portal ?
For Classic UI, I have found a way to customize the buttons by "UI Actions" menu.
("Customize" mean changing order of the buttons, display/hyde, etc.)
But for Service Portal, I can't find any resolution to customize the button of the Ticket Form(ticket)/Ticket Form for case(csm_ticket).
For example, following picture is the Ticket Form, and you can see "Resolve" in the "Actions" menu.
Can I customize this menu (for example, add other choice like "assign to me" "Close the case",
or, change the way of display(from pull-down menu to the button menu etc.)
I thought I could do this by Page designer below and checked each widget, but I couldn't find any clue.
I can't even find which widget is the right widget I should check...
would you kindly tell me how to achieve the above.
Best Regards,
