SSP View

[nameisnani]

Hi ,

We have requirement that after submitting request , 

Next screen looks like in this view .

if we make screen little small , it will display like this 

Here our requirement is if we make it large also the tick and with background green should look that .

Please help me to achieve this .

@Saurav11 @Community Alums @kamlesh kjmar  @Gunjan Kiratkar @Sagar Pagar 

Please provide steps with screenshots for better understanding .

Thanks in Advance 

[RaghavSh]

@nameisnani that tick is for mobile view and is hidden for desktop view.

Check your widget, is it a custom widget, if yes it will be easy to achieve this, if thats OOB, then you need to customize the widget which is not recommended.

[nameisnani]

@RaghavSh 

could you please steps and could you please share snips for better understanding .

[RaghavSh]

@nameisnani its OOB widget, the customisation is not recommended as it may cause issue with further releases. The customised widget is not updated with servicenow future releases.

Please mark the answer correct/helpful accordingly.

[Saurav11 · Accepted solution]

Hello @nameisnani 

This is coming from OOB widget named "SC Order Status".

This is coming from this part of the code in the widget:-

So we have to clone and then use a custom widget by making changes if you want that checkmark to be visible all the time, but I would not recommend that and would say stick with the OOB functionality.

Please mark my answer as correct based on Impact.