Is it possible to enable AI Search for the backend's Global Search field?

[OGeza]

Hi,

I have enabled AI Search on our SNow instance, set it all up, and works properly on Service Portal.
However, I was wondering if it would be possible to also set it up for the backend view's top right corner Global Search field?

Is there some way to do that?

[Community Alums]

Hi @OGeza ,

Unfortunately ,It's not possible as of now.

Mark my answer correct & Helpful, if Applicable.

Thanks,

[OGeza]

Hi @Sandeep Dutta ,

is there any official communication on this from ServiceNow, or are you stating this based on your experience?

Regards

[Maik Skoddow · Accepted solution]

Hi @OGeza ,

at the moment AI Search only support three experiences (screenshot taken from the NowLearning  Course at https://nowlearning.service-now.com/lxp?id=learning_course&course_id=f00193171b6c7c9011baece5624bcb4...)

Kind regards
Maik

[Daniel Oderbolz]

Is this still correct as of Vancouver?

If I read this right, it can be done: AI Search for Next Experience (servicenow.com)