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Is it possible to enable AI Search for the backend's Global Search field?

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OGeza
Tera Expert

‎04-04-2022 03:48 AM

Hi,


I have enabled AI Search on our SNow instance, set it all up, and works properly on Service Portal.
However, I was wondering if it would be possible to also set it up for the backend view's top right corner Global Search field?

Is there some way to do that?

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Maik Skoddow
Tera Patron
Tera Patron

‎04-05-2022 05:50 AM

Hi @OGeza ,

at the moment AI Search only support three experiences (screenshot taken from the NowLearning  Course at https://nowlearning.service-now.com/lxp?id=learning_course&course_id=f00193171b6c7c9011baece5624bcb4...)

 

find_real_file.png

Kind regards
Maik

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kevinwong23
Tera Contributor
In response to Daniel Oderbolz

‎11-30-2023 08:05 PM

Thanks Daniel, I was looking for an answer to this question.

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