Is it possible to enable AI Search for the backend's Global Search field?

OGeza · ‎04-04-2022

Hi,

I have enabled AI Search on our SNow instance, set it all up, and works properly on Service Portal.
However, I was wondering if it would be possible to also set it up for the backend view's top right corner Global Search field?

Is there some way to do that?

Maik Skoddow · ‎04-05-2022

Hi @OGeza ,

at the moment AI Search only support three experiences (screenshot taken from the NowLearning Course at https://nowlearning.service-now.com/lxp?id=learning_course&course_id=f00193171b6c7c9011baece5624bcb4...)

Kind regards
Maik

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kevinwong23 · ‎11-30-2023

Thanks Daniel, I was looking for an answer to this question.