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11-12-2019 08:59 AM
We created an On-Call group schedule in Production, and I need to copy it to our Dev environment. I can get the "shell" of the schedule (rota) copied via XML export/import and an update set, but it comes into Dev missing the "Roster and escalation details". I can't see how to export that part from Prod. Am I stuck recreating the rest manually?
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Instance Configuration

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11-12-2019 12:09 PM
You can go to each table for OnCall and export all records in xml.

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11-21-2019 09:06 AM
An update: I escalated this to our 3rd-party support. They said there was no matching data for the following tables in that instance:
cmn_schedule
cmn_schedule_span
cmn_rota_roster
cmn_rota_member
These tables were all exported from prod and imported into dev along with the other 6, so I have no idea what failed for them...

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11-26-2019 10:25 AM
I managed to get this to work. I exported each dataset as XML from the table list and imported into the target instance via update set.