Is it possible to export/import knowledge categories from one KB to another?
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08-19-2024 06:36 AM
Hi,
We received a request to create new knowledge bases, this has been done but additionally, they want all knowledge categories from an existing knowledge base be moved to the newly created KBs ( new KBS are like 8 new records). I understand it can be done manually but is there a way to use gliderecord?
Does anyone have the same requirement and how can it be achieved via script?
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