Is it possible to limit one of MFA methods ?

aizawaken
Tera Guru

Hi Community members,

I am now facing an issue related to MFA methods.
By OOTB, when MFA is enabled, and when users login for the first time, 3 methods are shown and selectable by himself. Is it possible to show only 1 method (for ex, setup Authenticator app) to fix the selection?

 

aizawaken_1-1732098153975.png

 

Thanks,

5 REPLIES 5

Brian Lancaster
Tera Sage

Under the properties for multi-factor try disabling these two and leveling the bottom one enabled.

 
 
 

2024-11-20_9-48-18.png

aizawaken
Tera Guru

hi @Brian Lancaster , thanks for your reply.

 

I changed the setting with only enabling the last one, but still authenticator app config is shown as below,,,

aizawaken_0-1732198306624.png


I feel strange,,,

I thought you wanted only the authenticator app setup. If you have MFA turned on you have to use at least 1 of the methods.

aizawaken
Tera Guru

hi @Brian Lancaster ,
Oh, sorry, let me correct what I want to do as below:
I got understand that it is possible to show only 1 method (Authenticator App), thanks.

May I ask you this, too?
Is it possible to show only 1 method (Email OTP) ?
Is it also possible?