Is it possible to limit one of MFA methods ?
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11-20-2024 02:25 AM
Hi Community members,
I am now facing an issue related to MFA methods.
By OOTB, when MFA is enabled, and when users login for the first time, 3 methods are shown and selectable by himself. Is it possible to show only 1 method (for ex, setup Authenticator app) to fix the selection?
Thanks,

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11-20-2024 09:50 AM - edited 11-20-2024 09:51 AM
Under the properties for multi-factor try disabling these two and leveling the bottom one enabled.
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11-21-2024 06:14 AM
hi @Brian Lancaster , thanks for your reply.
I changed the setting with only enabling the last one, but still authenticator app config is shown as below,,,
I feel strange,,,

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11-21-2024 07:34 AM
I thought you wanted only the authenticator app setup. If you have MFA turned on you have to use at least 1 of the methods.
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11-21-2024 04:32 PM
hi @Brian Lancaster ,
Oh, sorry, let me correct what I want to do as below:
I got understand that it is possible to show only 1 method (Authenticator App), thanks.
May I ask you this, too?
> Is it possible to show only 1 method (Email OTP) ?
Is it also possible?