Is it possible to make a filter default in a Reference field?

[spracntgw]

Hi All,

All I want to do is to make my filter default (in a pop up window of a reference field), but I don't know how to do.

Could you please give me some advice to me?

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Below is a pop up window of a reference field (sys_user table).

Usually it is not narrowed down, hence All users are always shown.

Is it possible to set the filter from the moment that I opened the reference field?

I have made my filter (red out),

I guess my wish will come true by setting the red-out be defaulted....

(Reference Qualifiers is NOT good because it does not display Breadcrumbs)

Best regards,

Tomoaki

[Chuck Tomasi · Accepted solution]

Hi Tomoaki,

The only way to make a filter on the reference field is with a reference qualifier. As you noted, there are no breadcrumbs - because the intent is to not allow the user to modify the filter.

There is currently no way to specify a default filter with editable breadcrumbs afterwards.

If you feel it is an important feature, I invite you to open an enhancement request! Our product managers DO listen.

Enhancement requests: Tell us how you would improve the ServiceNow product

[spracntgw]

Hi Chuck,

Thank you very much for your prompt reply!

I understood.

Best regards,

Tomoaki

[Chuck Tomasi]

Sorry I didn't have the answer you were looking for. Still, it was an answer...

If you would be so kind... please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.

Thank you

[spracntgw]

Now I marked your answer as a correct answer, thanks to letting me know how to do.

Best regards,

Tomoaki