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Is it possible to put information from two different alerts in a single email notification?

brunasiqueiraa
Tera Contributor

‎08-14-2025 06:10 AM

Is it possible to put information from two different alerts in a single email notification?

 

 

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SANDEEP DUTTA
Tera Patron
Tera Patron

‎08-14-2025 06:12 AM

What kind of alerts are those?

@brunasiqueiraa 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.
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Bhuvan
Giga Patron

‎08-14-2025 06:18 AM

@brunasiqueiraa 

 

Look at the option of creating alert group and creating email notification based on the Primary alert that would have details of secondary alerts.

 

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/event-management...

 

Thanks,

Bhuvan

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