Is it possible to put the "Activity Stream" textbox below the "Activity Stream" ?

[F_bio Santos]

Hi everyonw I was wandering if it is possible to change the order of the "Activity Stream" presentation, and put the textbox that is on top, bellow the "Activity stream".

Does anyone knows if this is possible ?

Example:

[OlaN]

Hi,

What activity stream are you referring to?

The one showing on the ticket widget in the Service Portal?

The one showing on the UI16 (backend) for the fulfiller?

[F_bio Santos]

Hi @OlaN this is in the portal, but Im using the OTB "Form" widget

[OlaN]

Okay, so this cannot be done by configuring the widget.

If you need this to be implemented, the way to go is to clone the OOB widget, make adjustments in the clone, and then use the cloned widget in the ticket page.

[F_bio Santos]

This ajustments would be on the HTML right ?