Is it possible to redirect to a table list page by clicking on an integer field on the related list?

Prakhar7
ServiceNow Employee
ServiceNow Employee

I have a related list which keeps a count of items. Is it possible that clicking the count, I get redirected to a table's list showing the items being counted?

Eg: A user has 5 hardware & 3 software items assigned to them. And this is visible as 2 entries in related list

1 Hardware 5
2 Software 3

Is it possible that when I click 5, then I am redirected to a list showing the those assigned items.

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi

basically ServiceNow does not offer this functionality, but I have an idea for a workaround.

Your table could also be build with a diagram-based report (for example, pie report). In a report, you can define drill-downs (behavior when clicking on a segment of a pie chart, for example). And that click could lead to the respective table list view. See https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_le... for more information.

And that report you could embed in your form. See https://developer.servicenow.com/dev.do#!/learn/courses/rome/app_store_learnv2_reportanalytics_rome_...

Kind regards
Maik

This is an interesting approach.
Didn't know about use of charts. Will have to try this.
Although I was wondering if anything could be achieved through some UI Action or something.