Is servicenowservices.com a valid domain for ServiceNow instances?

MohitG685132368
Mega Contributor

‎03-24-2025 11:44 PM

We have a customer who is trying to set the ServiceNow certified application destination using a URL that ends in servicenowservices.com rather than the typical service-now.com.

It was mentioned that the domain servicenowservices.com might be used for ServiceNow instances migrated to the GovCommunityCloud (US) environment, intended for US government agencies.

Before proceeding further, we want to confirm whether ServiceNow officially supports the servicenowservices.com domain.

Is there documentation available or any official communication from ServiceNow regarding this domain's usage?

Understanding the support for this domain will help us assess any required changes or feature requests. If anyone has insights into the validity and support for servicenowservices.com, please share.

Thank you for your assistance!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2025 01:58 PM

Hi @MohitG685132368 

This might be helpful

https://support.quest.com/kb/4370535/integration-fails-with-error-input-servicenow-instance-url-with....

 

Better, log a Now Support case to get more clarity on this.

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