Is that possible to change planned start date and planned end date in the change request

[nameisnani]

Hi ,

We have a requirement that in the change request Planned start date and Planned end date field to be not greyed during the entire life cycle for users under assignment group -

Is that possible , please help me on this below request 

@Saurav11 

[nameisnani]

OK @Radhika Aluru  let me try these once 

[nameisnani]

@Radhika Aluru @Saurav11 

Is that Possible to show  edit option in schedule planned start date and planned end date for  some users only .

Could you please help

[nameisnani]

@Radhika Aluru  Is that possible that schedule planned start and end date should be editable for some particular users only , is this achievable, @Radhika Aluru  @Saurav11 

Could you please tell me 

[Radhika Aluru]

@nameisnani 

you need to convert UI policy to client script to achieve your requirement to make it editable only for certain users like assignment group members.

Regards,

Radhika

[kamlesh kjmar]

Hi @nameisnani ,

This readonly is not out of the box. As per best practice and standard practice many clients do this. Reason behind this is, any change in schedule needs stakeholder's approval and in servicenow flow you cannot go backwards for approval again. 

Now if you allow assignee of the CR to make change in the entrire life cycle of change then he can change it anytime even after approval, without stake holder's approval which is not right.

Before implementing this, I would advise, you discuss the Cons with the business, but if they are not convinced and you have to do it then in that case then in your below UI policy make uncheck the active field box:

I Hope this helps.

Please mark this helpful if this helps and Accept the solution if this solves your issue.

Regards,

Kamlesh