Is the PMO Dashboard in ServiceNow out of the box? I can't find it, do I need a specific plug in?

Danielle10 · ‎05-03-2023

Good day!

Is the PMO Dashboard in ServiceNow out of the box? I can't find it, do I need a specific plug in?

I really would love this dashboard but I can't find it.

Your help is appreciated. Thank you!

Community Alums · ‎05-03-2023

End user and roles


End user and goal	Required role
Portfolio manager: Needs visibility into programs, projects, and demands in their portfolio and actions that should be taken.	it_portfolio_manager
Program manager: Needs visibility into projects and demands in their programs and actions that should be taken.	it_program_manager
Project manager: Has access to the dashboards.	it_project_manager

View solution in original post

Danielle10 · ‎05-03-2023

I saw this before but I was not sure if it was still valid since it is from 2018. I guess it is still the same process. Thank you, Sandeep!

Do you know how long a manager has to approve a timesheet? Is there a timeline or deadline they have to approve or reject a timesheet?

Community Alums · ‎05-03-2023

Hi @Danielle10 ,

Timeline is usually depends on you to choose on the basis of your comapnies practice.

Community Alums · ‎05-03-2023

Hi @Danielle10 ,

Danielle10 · ‎05-03-2023

There is a Timesheet Portal where users will submit their timesheets and whoever has a timesheet approver role, is able to approve or reject timesheets.
When a user submits their timesheet, an email notification will be sent to the user's manager asking them for their approval or rejection. (Is this part right, the managers get an email notification asking them to approve a timesheet?)

Also, I found 2 different roles, do the managers have to have both of these roles to approve a timesheet?

Ranjit Nimbalka · ‎05-03-2023

@Danielle10

Navigate to Performance Analytics > Guided Setup. Click Get Started then scroll to the section for PPM Standard Dashboards. The guided setup takes you through the entire setup and configuration process.

Alternatively, activate the Performance Analytics – Content Pack – PPM Standard plugin (com.snc.pa.pmo_dashboards).

Activation of com.snc.pa.pmo_dashboards plugin also activates the following plugins:

PPM Standard (com.snc.financial_planning_pmo)
Performance Analytics – Content Pack – Project Portfolio Suite Dashboards (com.snc.pps_dashboards)

Access the PMO dashboard using either of the following navigation links:

Project > Portfolios > Portfolio Dashboard.
Project > Programs > Program Dashboard.
Self-Service > Dashboards. Search for PMO Dashboard using the search field.
Time Sheets > Time Sheet Portal > Time Sheet Dashboard.

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

Regards,

Ranjit Nimbalkar