is there a free/trial version of ServiceNow ITSM instance - want to do a POC by using the APIs it exposes.

Neelesh3 · ‎09-16-2021

Maik Skoddow · ‎09-17-2021

Hi @Neelesh

I can see what the problem is. You have selected the wrong user role (accidentally).

Please go to "Change User Role"

Then select "Admin"

Finally click on "Start Building" again and now you should get all the ITSM-related menu items.

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

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Maik Skoddow · ‎09-16-2021

Hi @Neelesh

yes, you can obtain a free PDI (Personal Developer Instance) where you can try out nearly everything!

Please see https://developer.servicenow.com/dev.do#!/guides/quebec/developer-program/pdi-guide/personal-develop...

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

Neelesh3 · ‎09-16-2021

I have got the PDI, but don't know how to instantiate the ITSM. The Activate Plugin also doesn't have an ITSM option to create

Maik Skoddow · ‎09-16-2021

Hi @Neelesh

for basic ITSM it is not necessary to install a plugin because each instance has these capabilities activated OOTB.

Kind regards
Maik

Neelesh3 · ‎09-16-2021

Can you please help me how to open ITSM from the Service Now PDI, i don't see any option