Is there a place to store External API Keys or Token in ServiceNow?

[VIKASM535239375]

Is there a place to store External API Keys or Token in ServiceNow?

[Dr Atul G- LNG]

Hi @VIKASM535239375 

https://www.servicenow.com/community/now-platform-forum/best-practice-around-storing-external-api-to...

Yes, in ServiceNow, you can store external API keys or tokens securely using Credential Records.

Here are the key options:

1. Credential Store: You can create and manage credentials for external systems by storing them securely in the Credential Store. This feature allows you to store various types of credentials, including API keys, usernames, passwords, and tokens. You can find this under the Security > Credentials module.

2. Encrypted Fields: For better security, you can create encrypted fields on custom tables. This ensures that sensitive information like API keys or tokens are stored in an encrypted form, preventing unauthorized access.

3. Secrets Management: ServiceNow also provides Secrets Management, which allows you to securely manage and retrieve secrets, such as API keys or tokens, from a centralized location.

By using these methods, you ensure that external API keys or tokens are stored securely and can be used in integrations without exposing sensitive data.

[Amit Verma]

Hi @VIKASM535239375 

You can make use of API Key Credentials store. Refer https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/product/credentials/reference/A...

Thanks and Regards

Amit Verma

[Ankur Bawiskar]

@VIKASM535239375 

you can use credentials to store the confidential information.

These credentials can then be used in API integrations etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VIKASM535239375 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.