Is there a way to auto-populate a variable from one catalog item to another when open by manager.

[Brian Dean]

Team, 

Is there a way to pull the terminated username variable (requested_for) from one catalog item to another when the manager opens the link from the email notification?

The 3rd screenshot is the second catalog item where I am trying to have this user (SNOW-TEST) be auto-populate. 

I have tried both links to pull that but it did not work. 

https://bessemertrustdev.service-now.com/sp?id=sc_cat_item&sys_id=d5d5691c1b91ed90098331901a4bcbc8&r...

https://bessemertrustdev.service-now.com/sp?id=sc_cat_item&sys_id=d5d5691c1b91ed90098331901a4bcbc8&r...}

[SanjivMeher]

You can use an onLoad script for this. Below are few examples.

https://www.servicenow.com/community/developer-forum/not-able-retrieve-url-parameters-through-onload...

https://www.servicenow.com/community/developer-blog/3-ways-to-populate-values-in-servicenow-via-the-...

[SanjivMeher]

Also I would suggest hide your instance URL from you post.

[DanielCordick]

Something like this in an onLoad client script should work 

function getParameterValue(name) {
        var url = top.location.href;
        var value = new URLSearchParams(url).get(name);
        if (value) {
            return value;
        }
        if (!value) {
            var gUrl = new GlideURL();
            gUrl.setFromCurrent();
            value = gUrl.getParam("sysparm_id");
            return value;
        }
    }

grabbed the script form here for reference

https://www.servicenow.com/community/csm-forum/get-url-parameters-from-client-script/m-p/389334

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response helped in any way