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Is there a way to check what inbound email action was used on a certain email?

Jasmine9
Kilo Contributor

As the title says, I'd like to check which inbound email actions were used on a specific received email. I am looking at the email log, but I'm not sure how to extract the information I want from it.

5 REPLIES 5

Francesco Di Ma
ServiceNow Employee
ServiceNow Employee

Check out "System Mailbox" in the Application Navigator.