GlideSysAttachment.write() not able to make .docx MIME type

DJ Wolfson · ‎06-29-2023

I currently have a Script Include that is create an HTML object that I am then using GlideSysAttachment.write() to create a .doc file, however we would prefer to make a .docx however so far our efforts haven't worked.

I've created a small example of what we're currently doing to make the .doc file so that is may help with finding a solution. I've left the meta line in because I think something about it may lead to a solution:

var html = '<html><head>';
html += '<meta http-equiv="content-type" content="text/html" charset="utf-8">';
html += '</head><body></body></html>';

var gsa = GlideSysAttachment();
var fileName = 'file.doc'
gsa.write(current, fileName, 'application/msword', html);

Below is what we've tried to make the html into a .docx and currently causes an issue when trying to open the outputted file:

var html = '<html><head>';
html += '<meta http-equiv="content-type" content="text/html" charset="utf-8">';
html += '</head><body></body></html>';

var gsa = GlideSysAttachment();
var fileName = 'file.docx'
gsa.write(current, fileName, 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', html);

Bert_c1 · ‎06-29-2023

Hi DJ,

I suggest you create a Support Case to see if the Content Type you have is supported by the platform.

View solution in original post

Bert_c1 · ‎06-29-2023

Hi DJ,

I suggest you create a Support Case to see if the Content Type you have is supported by the platform.

DJ Wolfson · ‎07-21-2023

I followed up through Support and was suggested to make an idea portal post... Here's the link: https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=244c2d48470cf9102c31b98a436d4387&s...