Is there a way to embedd servicenow system as an iframe in salesforce system

Bharath
Tera Contributor

I need to check is there any way to put whole servicenow system as an inframe within salesforce.

 

How to achieve this?

If possible to achieve this, Is it suggested or not.

Pros and cons of doing this.

 

Please guide me with this.

2 REPLIES 2

SatyakiBose
Mega Sage

Hello @Bharath  

Unfortunately this cannot be achieved.

This has already been confirmed by ServiceNow, and also documented in their knowledge article here:

Embedding ServiceNow pages using iFrames on external websites - Support and Troubleshooting - Now Su...

 

If it has answered your question, please mark it as solution

Mathieu Lepoutr
Mega Guru

Hi Bharath

 

Integrating the entire SNOW system as an iframe within Salesforce is technically possible!

 

Its my understanding that you would typically use Salesforce's Visualforce pages or Lightning Web Components. You can create a custom Visualforce page or LWC that contains the iframe HTML element pointing to the SNOW system's URL.

 

Instead of embedding SNOW in Salesforce through an iframe, you could consider using a tool like Exalate for data synchronization between the two systems. Exalate facilitates seamless integration without the need for iframes, ensuring data consistency and reducing dependency risks. It allows bidirectional data synchronization, customizable data mapping, and real-time collaboration between SNOW and Salesforce.

 

Hope to have helped you.