Is there a way to import OpsGenie on-call calendars into servicenow

nico2
Giga Expert

Hello everyone, 

We setup our on call rotation for the network, dba, ops team in OpsGenie.

Is there a way to import this on-call calendar that resides in OpsGenie to Servicenow. 

 

Any ideas are welcome. 

Thanks. 

 

 

 

 

2 REPLIES 2

Jabagi
ServiceNow Employee
ServiceNow Employee

Hello Nico,

If the data is available via REST/SOAP or if it can be exported automatically to a CSV, you may use Outbound Web Services or Data Sources to import it into your instance. Here are two links that may help.

https://developer.servicenow.com/app.do#!/trainlist/app_store_learnv2_importingdata_kingston_importing_data_into_servicenow?v=kingston

https://docs.servicenow.com/bundle/jakarta-application-development/page/integrate/web-services/reference/r_AvailableWebServices.html

nico2
Giga Expert

Thank you for your help and recommendation.