Is there a way to import OpsGenie on-call calendars into servicenow

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11-06-2018 02:32 PM
Hello everyone,
We setup our on call rotation for the network, dba, ops team in OpsGenie.
Is there a way to import this on-call calendar that resides in OpsGenie to Servicenow.
Any ideas are welcome.
Thanks.
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11-07-2018 05:28 AM
Hello Nico,
If the data is available via REST/SOAP or if it can be exported automatically to a CSV, you may use Outbound Web Services or Data Sources to import it into your instance. Here are two links that may help.
https://developer.servicenow.com/app.do#!/trainlist/app_store_learnv2_importingdata_kingston_importing_data_into_servicenow?v=kingston
https://docs.servicenow.com/bundle/jakarta-application-development/page/integrate/web-services/reference/r_AvailableWebServices.html

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11-13-2018 02:35 PM
Thank you for your help and recommendation.