- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 01:04 AM
hello.
I want to limit the catalogs that can be viewed by user's role.
Is there a way to limit the catalogs by role?
Solved! Go to Solution.
- Labels:
-
Personal Developer Instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 01:22 AM
Hello ,
Yes you can restrict catalog item by roles
Please navigate your to your catalog item and scroll down to the related list section and you find "Available For" and "Not available for" related list.
please use below link to know how to create user criteria
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/service-catalog-management/task/t_CreateAUserCriteriaRecord.html
There you can add your user criteria in those two related list mentioning your roles.
Please mark this correct or helpful if i answered your question
Thanks

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 01:14 AM
Hi,
Yes, you can. Did you check User Criteria? Refer doc link.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 02:08 AM
hello.
thank you for your answer.
User criteria cannot be confirmed in the catalog.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 02:33 AM
OOB there is no provision of User Criteria for Catalog. You need Query BR or Read ACL on sc_catalog table.
Ideally, you need to control the visibility at Catalog Item, Category level & not Catalog level.
Can you confirm your use case.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2022 01:22 AM
Hello ,
Yes you can restrict catalog item by roles
Please navigate your to your catalog item and scroll down to the related list section and you find "Available For" and "Not available for" related list.
please use below link to know how to create user criteria
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/service-catalog-management/task/t_CreateAUserCriteriaRecord.html
There you can add your user criteria in those two related list mentioning your roles.
Please mark this correct or helpful if i answered your question
Thanks