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Is there a way to limit the catalogs by role?

Ro5
Tera Expert

hello.
I want to limit the catalogs that can be viewed by user's role.
Is there a way to limit the catalogs by role?

1 ACCEPTED SOLUTION

Mohith Devatte
Tera Sage
Tera Sage

Hello , 

Yes you can restrict catalog item by roles 

Please navigate your to your catalog item and scroll down to the related list section and you find "Available For" and "Not available for" related list.

please use below link to know how to create user criteria

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/service-catalog-management/task/t_CreateAUserCriteriaRecord.html

There you can add your user criteria  in those two related list mentioning your roles.

Please mark this correct or helpful if i answered your question

Thanks

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7 REPLIES 7

Jaspal Singh
Mega Patron
Mega Patron

Hi,

Yes, you can. Did you check User Criteria? Refer doc link.

hello.
thank you for your answer.
User criteria cannot be confirmed in the catalog.

OOB there is no provision of User Criteria for Catalog. You need Query BR or Read ACL on sc_catalog table.

Ideally, you need to control the visibility at Catalog Item, Category level & not Catalog level.

Can you confirm your use case.

Mohith Devatte
Tera Sage
Tera Sage

Hello , 

Yes you can restrict catalog item by roles 

Please navigate your to your catalog item and scroll down to the related list section and you find "Available For" and "Not available for" related list.

please use below link to know how to create user criteria

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/service-catalog-management/task/t_CreateAUserCriteriaRecord.html

There you can add your user criteria  in those two related list mentioning your roles.

Please mark this correct or helpful if i answered your question

Thanks