Is there a way to reprocess Import API records?

peterraeves
Mega Guru

We created an Import Set API and made is very restrictive. Only when everything is entered correctly by the correct user, it goes through. Though sometimes we want to reprocess the record after a change was made. What would the easiest way be to reproduce a record on an Import Set API table?

What we do now, is to go to the REST API Explorer and send the information as the user that sent the information. This process is manual and error prone, so is there a better way?

We are thinking of creating a button 'Reprocess', which removes the meta data, and creates a copy. Or might there be a better way? Is there no OOTB way to reprocess such records?

17 REPLIES 17

Arg! Are all those updates going to the same target record each, or is that just an odd bit about the screenshot you sent?


They could, but usually not. The interface is used not only to create incidents, but also to update them. We have added a field called 'number'. If it's empty, a new incident is created. If it is filled in, it updates the incident (or returns an error if the incident does not exist).


peterraeves
Mega Guru

Anyone anything? I noticed that clicking 'reprocess' is even worse than expected, because of the fact that we are using 2 transform maps per record. So when clicking 'reprocess' and 'transform', it adds new lines to the Import Set...



So before I start creating my own UI Action that can reprocess a single record. Is there really no way to reprocess a single record in the transform map?


Hi Peter,



As far as I know, there is no way OOB to reprocess a single record from an import set.



Sorry for the delay. I somehow missed your comment in April.


No problem. I was tired of waiting, so created my own button already It's already finished and tested. Enhancement request has been made as well.