Is there a way we can view which groups are utilized within flow designer

Nathan Heroux
Tera Contributor

As I'm sure is common with many other businesses, we are constantly creating new groups and retiring old groups within ServiceNow. Our usual process involves checking if there are any open tickets or incidents assigned to the specific group before marking it as inactive. 

 

However, an issue we are running into is that if there is a service catalog order placed that has that particular group as an assignment or permission group, the service catalog request breaks. 

 

Is there a way to be able to consolidate a list of groups used within different flows in the flow designer? This would make it easier when retiring a group to change the assignment or permission group if there is a conflict within a certain flow.

1 REPLY 1

Brian Terrick
Tera Contributor

I have this same question