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Is there an easy way to send notification in different language instead creating multiple notifications

Tamil5
Tera Expert

Hi,

We are trying to send incidents & request notification in different languages. As these module has lots of notifications, we need an easy way to send notifications in different languages..

I have referred the below pages,

https://community.servicenow.com/community?id=community_question&sys_id=1a7f7ea9db58dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=0ce7472ddb1cdbc01dcaf3231f96...

But as per these disucssions, 

we need to create separate notification for different language or creating multiple entries on the sys_ui_message table and use custom function (gs.findMessage()).

But those are 2 year old post & i would like to know is there a better & easy way for this in recent release,?

Something like multilingual support editor or translate message ? Please advice.

Version that we are using - Newyork

 

5 REPLIES 5

Deepak Negi
Mega Sage
Mega Sage

Try this if there is 1 recipient, e.g Assigned to, Caller etc

 

Multilingual Notifications- NOW made easy! - Now Platform - Article - ServiceNow Community

 

Regards

Deepak