Is there any way to call script include synchronously from service portal other than getXMLWait()

[Prateek Gupta3]

Hi All,

Is there any way to call script include synchronously from service portal other than getXMLWait()?

I am using getXMLWait() in onSubmit client scripts.

Thanks in advance.

Prateek Gupta

[Chandu Telu]

HI Guptha,

I am not sure on your requirment but you can use this

client side

SetTimeout() function 

Server side

gs.sleep

https://community.servicenow.com/community?id=community_question&sys_id=caf8c7a1db5cdbc01dcaf3231f96191a

[Ashutosh Munot1]

Hi,

YEs there is a way to call that:

See below:

1) User getXML with a call back function.

2) Write function directly into getXML.

Useful Links:

https://community.servicenow.com/community?id=community_question&sys_id=e56b8b21db9cdbc01dcaf3231f961959

https://community.servicenow.com/community?id=community_question&sys_id=c2f5c361db1cdbc01dcaf3231f96190c

Thanks,
Ashutosh Munot

Please Hit ✅Correct, ⭐️Helpful depending on the impact of the response

[Ashutosh Munot1]

Hi,

See sample code:

gb = new GlideAjax('HMgetSubCat2');

  gb.addParam('sysparm_name', 'getSubCat');

  gb.addParam('sysparm_category', oldValue);

  gb.getXML(function(response) {

  var answerA = gb.getAnswer();

  var objA = JSON.parse(answerA);

  console.log('JC Debug answer='+answerA);

  for(var j=0; j<objA.length; j++){

  console.info("JC Debug Remove Option: " + objA[j].value);

  g_form.removeOption('u_subcategory',objA[j].value);

  }

  });

Links:

https://community.servicenow.com/community?id=community_question&sys_id=7db05f69dbdcdbc01dcaf3231f961929&view_source=searchResult

https://community.servicenow.com/community?id=community_question&sys_id=bbc9d0d7db10db00852c7a9e0f961972&view_source=searchResult

Thanks,
Ashutosh Munot

[Chuck Tomasi]

The whole point of Service Portal and responsive modern apps is speed - you don't have to (nor want to) wait for a response. it kills the experience.

What is the underlying business requirement you are trying to accomplish?