Is there any way to skip a particular activity in a workflow or Any way to execute particular activity ??

Sagar V1
Mega Expert

Hi,

I am trying to attach a new workflow version to an existing ticket. I am able to do that. But the workflow is getting started from beginning. I want to move that workflow activity to a particular activity. Any suggestions is highly appreciated.

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Hi Sagar,



Workflows are intended to start at the Start block and them progress through per the workflow activities. As far as I know, there's no way to tell the WF engine to jump to a specific activity and start there.



Reference:


Workflow Concepts - ServiceNow Wiki


Creating a Workflow - ServiceNow Wiki


Using Workflow Activities - ServiceNow Wiki


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2 REPLIES 2

Chuck Tomasi
Tera Patron

Hi Sagar,



Workflows are intended to start at the Start block and them progress through per the workflow activities. As far as I know, there's no way to tell the WF engine to jump to a specific activity and start there.



Reference:


Workflow Concepts - ServiceNow Wiki


Creating a Workflow - ServiceNow Wiki


Using Workflow Activities - ServiceNow Wiki


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Thank you