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Is this email format good for approving/rejecting approvals without mail script or images?

tilekarnilesh
Giga Guru

Hi Community,

I’ve customized an email notification in ServiceNow to allow approvers to take action (Approve/Reject) directly from the email, without using any mail scripts or images.

I want to confirm:
Is this a good and reliable way to implement Approve/Reject buttons in notifications?
Here’s the code I’m using:

tilekarnilesh_1-1750067232262.png



Questions:

  • Is this the best practice for email-based approvals?

  • Are there any risks or limitations I should be aware of?

  • Will this reliably work across most email clients and instances?

Appreciate your feedback!

 

 



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