Is this email format good for approving/rejecting approvals without mail script or images?
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06-16-2025 02:48 AM - edited 06-16-2025 04:03 AM
Hi Community,
I’ve customized an email notification in ServiceNow to allow approvers to take action (Approve/Reject) directly from the email, without using any mail scripts or images.
I want to confirm:
Is this a good and reliable way to implement Approve/Reject buttons in notifications?
Here’s the code I’m using:
Questions:
Is this the best practice for email-based approvals?
Are there any risks or limitations I should be aware of?
Will this reliably work across most email clients and instances?
Appreciate your feedback!
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