issue after upgrade

sparkles
Tera Contributor

Hi,

the attachment paperclip icon no longer showing on the portal page 

 

Now this is how it looks like on all service catalog pages

 

sparkles_0-1763471559083.png

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@sparkles 

try checking if it's same in your Zurich PDI as well.

Seems new feature in Zurich and the way how paper-clip is shown is change.

Did you check release notes?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG
Tera Patron

Hi @sparkles 

It is expected behavior. In Zurich, this has been changed; I just verified it in my PDI."

 

DrAtulGLNG_0-1763472477345.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@sparkles 

try checking if it's same in your Zurich PDI as well.

Seems new feature in Zurich and the way how paper-clip is shown is change.

Did you check release notes?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @sparkles 

It is expected behavior. In Zurich, this has been changed; I just verified it in my PDI."

 

DrAtulGLNG_0-1763472477345.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG Is it possible to revert it to previous attachment paperclip icon?

 

No mate, not possible as portal has many new features now added

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************