Hi All,
We have a issue in our production instance with new catalog item variable. We have created a custom table for roles in the catalog and made a picklist field for roles to fill up the form. But after the request is submitted, in the backend the picklist doesn't show values selected while submitting the request. In the backend view of request, we can see only None instead of selected value.
We have tested successfully in dev and test instance and have verified our configuration made. Please find the snapshot of issue we are facing and kindly share us useful information on what could be the reason for this issue?
Note: There is no choice value in custom table "None". Still None is shown in console ticket view whenever end-users are selecting different roles.
Thanks in advance.
