Issue in Order Guide - Two Step Checkbox (Portal view)
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3 weeks ago
I want to have my order guide as two step in service portal instead of 3 steps. So I have checked The "Two Step" CheckBox in the Order Guide. System Properties Updated : "glide.sc.checkout.twostep" - true; "glide.sc.sp.twostep": false. It is working in Native View, however, in Portal, not working.
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2 weeks ago
My Order Guide has the requested For Variable. So, the 3rd option not matched here. Also,
I have tested all the suggested scenarios, but they did not resolve the issue on the portal side. I came across an article that provides useful insights for similar situations:
For Order Guide adjustments from the portal, customization needs to be done at the Widget level. I implemented the necessary changes based on the Specific Order Guide SysID in the Widget level, and it is now functioning as expected.