Issue in Outlook Actionable Messages

[Anagha Rane1]

We have installed the plugin for 'Outlook Actionable Messages', also have checked the checkbox 'Send Notifications' and 'Outlook Actionable Messages' in survey.  Have added the mail script 'include_survey_actionable' in 'Survey user Invite' Notification. Still when this notification gets triggered the body appears to be blank. There appears to be no actionable survey options on email. Also have used only choice and string values in Survey Design. I have gone through the release notes for 'Outlook Actionable Messages' , n have configured as per the document. Can anybody help, am i missing something in the configuration?

Survey :

 Notification:

Email triggered to User:

Survey Design:

[gowrisnowy]

Hi Sahil,

Thanks for your reply.

I did all the configurations required but still cant see the survey in email.

I doubt on the Application registry am I missing something on that, please find the attached screenshot.

Appreciate your help!

[aneta_koleva]

hello I am also trying to enable these actionable mails but no luck. I checked everything (including the Application Registry) all seems good but still the email sent is redirecting for logging into Servicenow in order to fill in the survey: 

Can somebody show a real mail with actionable text?

[Community Alums]

If anyone is still running into this issue, I fixed it by removing the "Email template" on the Notification. After that the actionable survey started working.