Issue on SOW Stacked view in incident form

UpendraC
Tera Contributor
 
9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

@UpendraC 

Your question is not clear.

Please share some screenshots and what's your requirement/actual issue

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Issue on SOW Stacked view in incident form. I am looking for 'The Comment and Worknotes tab should be always in tabs. The Stacke View Function shouldn't be available.'

Hi @UpendraC 

Is there any specific reason to make changes? What value will it bring? I would recommend avoiding creating technical debt. Instead, educate users on how the system is designed to function. It's important to follow the intended use to prevent any future technical debt issues.

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@UpendraC 

it's just a user preference.

Some agents like the Stacked view and others don't.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader