Issue on SOW Stacked view in incident form
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‎07-14-2025 01:06 AM
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‎07-14-2025 01:10 AM
Your question is not clear.
Please share some screenshots and what's your requirement/actual issue
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-14-2025 01:12 AM
Issue on SOW Stacked view in incident form. I am looking for 'The Comment and Worknotes tab should be always in tabs. The Stacke View Function shouldn't be available.'
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‎07-14-2025 01:16 AM
Hi @UpendraC
Is there any specific reason to make changes? What value will it bring? I would recommend avoiding creating technical debt. Instead, educate users on how the system is designed to function. It's important to follow the intended use to prevent any future technical debt issues.
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Dr. Atul G. - Learn N Grow Together
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‎07-14-2025 02:06 AM
it's just a user preference.
Some agents like the Stacked view and others don't.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader