Issue using ATF step "Add attachments to Form (SP)

[s_renjarnbo]

Hi

I am trying to add an attachment to a record producer on our Service Portal.

Below are my current steps:

When I run the test it fails at the "Add attachment ... " step, see below:

Error is "Invalid table".

I have searched (and found) a couple of results for the exact same issue, but no real solution.

The funny thing is that if I impersonate the user and submit the request via the portal (not via ATF) there is no problem attaching and submtting the request.

I am a bit stuck here, so any help would be appreciated.

Regards

Søren 

[AnirudhKumar]

Hmm... interesting... 

I tried replicating your scenario. Same issue for me too.

Tried both backend and SP... 

[s_renjarnbo]

@AnirudhKumar I am glad that it is not only me 🙂

but sad that it is not working as expected

Right now I cannot use ATF whenever an attachment is mandatory before submission of a request

[AnirudhKumar]

Hey @s_renjarnbo 

After reading the interesting exchange of messages on this thread, I thought I'll save you some effort. When it comes to ATFs, anytime you see an error, or feel something doesn't work no matter what you do, remember... It's not you, It's ServiceNow.😇

ATFs are cool and all, but in reality they only help address a strictly narrow set of use-cases. I'm guessing there's only so much intelligence that can be given to a program🙄 

[Omkar Kumbhar]

Hello @s_renjarnbo ,

Please check the below support article it might help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832273

Thank you,

Omkar