Issue using ATF step "Add attachments to Form (SP)

s_renjarnbo
Tera Expert

Hi

 

I am trying to add an attachment to a record producer on our Service Portal.

 

Below are my current steps:

s_renjarnbo_0-1721297738527.png

 

When I run the test it fails at the "Add attachment ... " step, see below:

s_renjarnbo_1-1721297809216.png

 

Error is "Invalid table".

 

I have searched (and found) a couple of results for the exact same issue, but no real solution.

 

The funny thing is that if I impersonate the user and submit the request via the portal (not via ATF) there is no problem attaching and submtting the request.

 

I am a bit stuck here, so any help would be appreciated.

 

Regards

Søren 

11 REPLIES 11

@s_renjarnbo 

 

As I said it, whether this is successful or not depends on the customizations on the page.

If you raise HI ticket they will say the same thing, as they said to us.

 

Regards

Shaqeel

 


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Regards

Shaqeel

what page are you referring to.... I simply dont know and if I have to troubleshoot you need to point me in some kind of direction 🙂

 

Thanks in advance

 

Regards

Søren