Issue with Accessing Variable Value in Variable Set

[Lisa Goldman]

Hello,

I need help retrieving the value from a Variable Set.

Here's what I’ve tried so far, but it’s not triggering the alert. Thank you

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getDisplayValue('business_application');

    if (applicationName === 'Maximo') {
        alert(applicationName);
    }

}

[GlideFather]

@Lisa Goldman it is nothing to lose, please try to change the UI Type from Desktop to All and retry...

and eventually "Applies on Catalog Item view" to true.

[Lisa Goldman]

Hi @GlideFather ,

I had already tried changing the UI Type to "All" before reaching out to the community for help, but unfortunately, it's still not working after the change.  Thank you

[GlideFather]

@Lisa Goldman And also the catalog view to true?

you can try the alert on the first line:

alert(“script triggered ok”);

to see if it is not blocked by your browser as a pop-up.

or use g_form.addInfoMessage(“test”);

sorry i am on my mobile phone so the quotes might not be correct…

[Chaitanya ILCR]

Hi @Lisa Goldman ,

is business_application a reference field?

getDisplayValue doesn't work in this case (it returns the current record's displayValue)

you have to use 

g_form.getDisplayBox('business_application').value

or GlideAjax or getReference or GlideRecord

I would say go with GlideAjax to check the value (the other 3 getDisplayBox and getReference and GlideRecord API won't work in the portal)

if not against name you can compare with sysId (of Maximo) in the if condition

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getValue('business_application');
    alert(applicationName);

    if (applicationName === 'Maximo') {
        alert(applicationName);
    }

}

also set the UI to ALL

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya