Issue with Accessing Variable Value in Variable Set

[Lisa Goldman]

Hello,

I need help retrieving the value from a Variable Set.

Here's what I’ve tried so far, but it’s not triggering the alert. Thank you

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getDisplayValue('business_application');

    if (applicationName === 'Maximo') {
        alert(applicationName);
    }

}

[Chaitanya ILCR]

do you see any error in the browser console?

or any error like this?

you can do this

open the variable and set lookup value field to Name

and update the script as 

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        // return;
    }

    alert(newValue);


    if (newValue == 'Maximo') {
        alert(newValue);
        //add logic to hide 
		//g_form.setDisplay('YourvariableNamehere',false)
    }

}

and submit a new request and check

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Lisa Goldman]

@Chaitanya ILCR 

After changing the look up value to name, it is displaying the sys_id instead on the application name.

[Chaitanya ILCR]

Hi @Lisa Goldman ,

Existing records will be shown like that

Create new ones and try to alert the value

[Bhimashankar H]

Hi @Lisa Goldman ,

If I got your question correct, you can use below code snippet,

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getValue('business_application');
    alert(applicationName);

    if (applicationName === 'Maximo') {
       g_form.setDisplay('variable_name', false); //replae variable_name with variable which you want to hide.
    }

}

Thanks,
Bhimashankar H

-------------------------------------------------------------------------------------------------
If my response points you in the right directions, please consider marking it as 'Helpful'. Thanks!

[Lisa Goldman]

@Bhimashankar H 

The issue is that it’s retrieving the sys_id instead of the application's display name. However, since the current code is functioning as intended, we’ll go ahead and proceed with it.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return; // Prevents script from running during form load or if no value is selected
    }

    alert(newValue);

    if (newValue === 'bc29e258db2f9c1005fddbd4ce96195b') { //Maximo
        g_form.setDisplay('service_type', false);

    } else {
		g_form.setDisplay('service_type', true);
	}
}