Issue with Accessing Variable Value in Variable Set

[Lisa Goldman]

Hello,

I need help retrieving the value from a Variable Set.

Here's what I’ve tried so far, but it’s not triggering the alert. Thank you

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below

    var applicationName = g_form.getDisplayValue('business_application');

    if (applicationName === 'Maximo') {
        alert(applicationName);
    }

}

[Lisa Goldman]

@John Gilmore 

Thank you so much for the detailed explanation. As I mentioned earlier in the thread, hardcoding the sys_id is working, and the code I’m using is similar to what you suggested.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return; // Prevents script from running during form load or if no value is selected
    }

    alert(newValue);

    if (newValue === 'bc29e258db2f9c1005fddbd4ce96195b') { //Maximo
        g_form.setDisplay('service_type', false);

    } else {
		g_form.setDisplay('service_type', true);
	}
}

However, I’m still wondering if there’s a way to retrieve the actual display name instead of the sys_id.

[John Gilmore]

I haven't done it but you might be able to use the getDisplayValue() method in combination with the getReference...try something like this for the if statement:

g_form.getReference('business_application', function(ref) {
    if (ref && ref.getDisplayValue() === 'Maximo') { //This is checking that getReference returned a valid record and also your display value at the same time.
        alert('Maximo');
    }
});

This could represent a much easier way to cover multiple possible business_application selection if they all share a single display value.

Edit: If this works then it would present a much easier way to perform this type of check that wouldn't break if the display value field were changed or the referenced record sys_id was different between instances or changed.

[Lisa Goldman]

@John Gilmore 

After trying your suggested code, the alert is not triggering at all.  Thank you

[John Gilmore]

When you posted this reply I looked at the code and there was an error if you copied exactly. It started with g-form instead of g_form...

I corrected it in the above post, if you copied it exactly try it after fixing that little typo.

[Lisa Goldman]

@John Gilmore 

I noticed there was a syntax error in the code, so I corrected it and tested again — but the alert still didn’t fire. Again, thank you so much for your time and effort.  Will hardcode the sys_id to make it works.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue === '') {
        return;
    }

    g_form.getReference('busines_application', function(ref) {
        if (ref && ref.getDisplayValue() === 'Maximo') { //This is checking that getReference returned a valid record and also your display value at the same time.
            alert('Maximo');
        }
    });
}