Issue with CSM Field Map Data Creation When Field Contains <![CDATA[

[Joy715]

Hello, All.

I am using a UI Action to create an sc_task from an sc_req_item.

When the `short_description` or `description` fields contain <![CDATA[ something ]], the values do not transfer properly.

Below is the CSM Field Map (description), 

and this is how it is invoked in the UI Action.

When the field contains <![CDATA[, even if the value is in the URL, the sc_task form fails to be populated.

Thank you for your help!!

[Ankur Bawiskar]

@Joy715 

it's a HTML field so possibly it's getting encoded and hence it's not working

Seems it's a platform behavior and nothing much can be done.

If my response helped please mark it correct and close the thread so that it benefits future readers.