Issue with images attachment in email script

[Jessica28]

Hello,

I attached 2 images in the Catalog Item.  However, when I receive the email, the images are showing side-by-side.

Is it possible to fix the following code to show images one on the top and other at the bottom?  Thank you

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {

var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('content_type', "CONTAINS", "image");
gr.query();
while (gr.next()) {
template.print("<img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + ">");
}

[AshishKM · Accepted solution]

Hi @Jessica28 ,

Try to add line break tag inside the while.

while (gr.next()) {
template.print("<img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + ">");
template.print("<br>");
}

-Thanks

Ashish

Please accept solution and helpful for others if it helps you

[Azem · Accepted solution]

Hi @Jessica28 ,

Hope all is well. Try adding a line break in the code and let me know your luck.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {

var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('content_type', "CONTAINS", "image");
gr.query();
while (gr.next()) {
template.print("<img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + "><br>"); //add <br> between images
}

Kind regards,

[AshishKM · Accepted solution]

Hi @Jessica28 ,

Try to add line break tag inside the while.

while (gr.next()) {
template.print("<img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + ">");
template.print("<br>");
}

-Thanks

Ashish

Please accept solution and helpful for others if it helps you

[Azem · Accepted solution]

Hi @Jessica28 ,

Hope all is well. Try adding a line break in the code and let me know your luck.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {

var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('content_type', "CONTAINS", "image");
gr.query();
while (gr.next()) {
template.print("<img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + "><br>"); //add <br> between images
}

Kind regards,

[harshav · Accepted solution]

Please update your script to something like this.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {

var gr = new GlideRecord('sys_attachment');
gr.addQuery('table_sys_id', current.sys_id);
gr.addQuery('content_type', "CONTAINS", "image");
gr.query();
while (gr.next()) {
template.print("<div><img width='500' height='200' src=/sys_attachment.do?sys_id=" + gr.getValue('sys_id') + "></div><br/>");
}