Issue with "ask for approval" in flow designer

Snehal13
Kilo Sage

I have a flow that creates a sc task to an assignment group and the "Ask for approval" action rule has been set for anyone to approve who is part of the selected group ABC.

 

The sc task is created with correct fields but the "assignment group" is missing on the task. The group has members an is active group.

 

what is wrong with the definition. am I missing anything here

11 REPLIES 11

@Snehal13 

Glad to know.

share how are you updating the sc task to close complete on approval?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Snehal13

it worked for me and showed the approvers in related list, but it shows as "No longer required" not sure why

If my response helped please mark it correct , helpful 👍 & close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader