Issue with reference field

[Abhijit Das7]

Hi Team, 

I have created a reference field on Requested Item (sc_req_item). This field is referenced to custom table inside custom application.

When I click on Search icon, nothing happens and if type something it doesn't search even though the table has same values as searched.

How can I solve this issue.

Thanks in advance.

[DGAJ]

Hi @Abhijit Das7 ,

Have you allowed cross-scope access to your custom table/app ?

Check this kb to configure or learn more about this.

https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/applications/task/s...

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Best regards,

[Ankur Bawiskar]

@Abhijit Das7 

any query business rule on that table which is blocking?

as an admin it's showing the values in custom table?

is that user able to see the data in the table using table.LIST?

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