Hello Community,
I’m currently working on a flow in ServiceNow, and I’m facing an issue where same flow for 2 or more Requested Item (RITM) seem to run simultaneously, causing unexpected behavior.
Here’s a brief overview of my flow setup:
Parent Flow:
This flow is triggered at the parent request level.
It uses the Wait for Condition action to monitor the state of all associated RITMs.
The conditions I’ve set are:
State is Work in Progress, Lookup records for RITM along with for each loop. I tried with do in parallel flow logic but still the issue persists.
Issue:
If there are multiple RITMs linked to the same parent request, both flows (or more) seem to run concurrently.
This leads to a situation where the same RITM may get processed by multiple instances of the flow, causing overlapping updates and confusion.
My Goal:
Ensure that only one flow runs for a given RITM at a time.
Prevent simultaneous execution of the same flow for the same RITM.
