Issue with the Remote File Importer Mechanism

[knopbrent]

Hi Folks I am facing an issue with the Remote file importer functionality. Below is the error I am getting, can someone help me out on this issue please

When I am trying to execute the job I am getting the below error in the ECC Queue. Some kind of Java error

<?xml version="1.0" encoding="UTF-8"?><results error="Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2&#10;&#10; 1: var remoteFileImport = new CSMIDServerRemoteFileImport(); &#10;==&gt; 2: remoteFileImport.getRemoteFileAndUploadToInstance()&#10;" probe_time="890" result_code="900000"><result error="Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2&#10;&#10; 1: var remoteFileImport = new CSMIDServerRemoteFileImport(); &#10;==&gt; 2: remoteFileImport.getRemoteFileAndUploadToInstance()&#10;"><output>Evaluation error: Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2 1: var remoteFileImport = new CSMIDServerRemoteFileImport(); ==&gt; 2: remoteFileImport.getRemoteFileAndUploadToInstance()</output></result><parameters><parameter name="targetImportSet" value="u_import_sccm_midserver_data"/><parameter name="agent" value="mid.server.TestMid-01"/><parameter name="instance" value="https://aontest.service-now.com/"/><parameter name="response_to" value=""/><parameter name="filePath" value="D:\ServiceNow\Test-Mid-01\agent\export\app_store_export\appstore_export_output.csv"/><parameter name="from_sys_id" value=""/><parameter name="source" value=""/><parameter name="priority" value="2"/><parameter name="agent_correlator" value=""/><parameter name="script" value="var remoteFileImport = new CSMIDServerRemoteFileImport(); &#10;remoteFileImport.getRemoteFileAndUploadToInstance()"/><parameter name="processed" value=""/><parameter name="error_string" value=""/><parameter name="sys_id" value="23a03407dbae5700ef617868bf96194f"/><parameter name="sequence" value="163efa25fa60000001"/><parameter name="from_host" value=""/><parameter name="sys_created_on" value="2018-06-11 16:16:26"/><parameter name="name" value="CSRemoteFileImport"/><parameter name="topic" value="JavascriptProbe"/><parameter name="state" value="ready"/><parameter name="queue" value="output"/><parameter name="ecc_queue" value="23a03407dbae5700ef617868bf96194f"/></parameters></results>

I sincerely appreciate your help in advance Regards

[JamesLindsay]

Hi, where exactly is the "sharenow" for this application. I'm somewhat new to ServiceNow and am trying to troubleshoot an error as well

10/16/19 12:32:28 (293) Worker-Standard:JavascriptProbe-1e403a1d1ba0cc103a15337bcd4bcb7b WARNING *** WARNING *** org.mozilla.javascript.EcmaError: "java" is not defined.
Caused by error in MID Server script include 'CSMIDServerRemoteFileImport' at line 67

64: var conn = new Packages.java.net.URL(url).openConnection();
65: this.logMsg("Sending to : " + url, "debug");
66:
==> 67: var userpass = new java.lang.String(this.probeParameters.instanceUser + ":" + this.probeParameters.instancePassword);
68: var basicAuth = "Basic " + (new Packages.javax.xml.bind.DatatypeConverter.printBase64Binary(userpass.getBytes()) + '');
69: conn.setRequestProperty("Authorization", basicAuth);
70: conn.setDoOutput(true);

10/16/19 12:32:28 (293) Worker-Standard:JavascriptProbe-1e403a1d1ba0cc103a15337bcd4bcb7b WARNING *** WARNING *** org.mozilla.javascript.EcmaError: "java" is not defined.
Caused by error in MID Server script include 'CSMIDServerRemoteFileImport' at line 21

18:
19: getRemoteFileAndUploadToInstance: function() {
20: var url = this._getInstanceConnectionURL();
==> 21: var conn = this._getURLConnection(url);
22: var file = this._getFile();
23: var response = this._writeFile(conn, file);
24: if (response != 200)

10/16/19 12:32:28 (293) Worker-Standard:JavascriptProbe-1e403a1d1ba0cc103a15337bcd4bcb7b WARNING *** WARNING *** org.mozilla.javascript.EcmaError: "java" is not defined.
Caused by error in JavaScript probe 'CSRemoteFileImport' at line 2

1: var remoteFileImport = new CSMIDServerRemoteFileImport();
==> 2: remoteFileImport.getRemoteFileAndUploadToInstance()

10/16/19 12:32:28 (293) Worker-Standard:JavascriptProbe-1e403a1d1ba0cc103a15337bcd4bcb7b Enqueuing: D:\MIDServer1\agent\work\monitors\ECCSender\output_2\ecc_queue.1e403a1d1ba0cc103a15337bcd4bcb7b.xml

I have no idea where to start with this.

[Community Alums]

Remote File Importer (Import Files from a MID Server)

https://developer.servicenow.com/connect.do#!/share/contents/2271821_remote_file_importer_import_fil...

[premer]

Hello,

are you using the file import functionality from a scoped application by any chance, instead of the global scope?