Issue with user impersonation
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09-24-2024 07:50 AM
Hi All,
I have impersonated as a user who is active in the system. While trying to look into the profile. It displays as "Record not found". But the URL points to the corresponding user record which I impersonated.
What causes this ? Any idea ?
Thanks!
Ramkumar Thangaraj
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09-24-2024 07:54 AM
Do you have domain separate system? Might be domain get change or please check the while going back in right scope.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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09-24-2024 08:15 AM
Hi,
It is not domain seperated.
Thanks!
Ramkumar
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09-24-2024 08:21 AM
Try to logout and try to reproduce this issue. It might be some changes in backend on that user role.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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09-24-2024 09:00 AM
Yeah I tried, but the issue persists.
Thanks!
